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Who To Contact If You Have A Claim

In the event you have a claim please contact your insurer. Details below are provided for each type of policy. If you experience any problems please do contact us directly.

Van insurance

If you wish to make a claim, please call us on 0208 2363600.

Trade Liability or Professional Liability

Your insurance policy is underwritten by Ageas. This will be shown on your certificates or your policy schedule.

For Ageas, please contact the claims department at Ageas. You may also do so by e-mail at IR@mastercover.com or by telephone on 0870 600 2123. Office hours are 09:00 - 17:00 Monday to Friday

Professional Indemnity

Cover is arranged with Hiscox Insurance. Please notify your broker, Master Cover Insurance Services Ltd in the first instance of any new or potential claim to be made. You may contact us on 0208 2363600 (08:30 – 17:30) Monday – Friday, or by e-mail at IR@mastercover.com

Legal Expenses

If you purchased Legal Expenses Cover as an extension to your Public Liabilty policy cover is provided by Composite Legal Expenses Limited. To access the Claim Line, please call 0871 423 5240 quoting the Policy Number and Policyholder’s name contained within your Policy Schedule.