In the event you have a claim please contact your insurer. Details below are provided for each type of policy. If you experience any problems please do contact us directly.
If you wish to make a claim, please call us on 020 8441 0300.
Your insurance policy is underwritten by either Groupama or AXA. This will be shown on your certificates or your policy schedule.
For Groupama, pleasecontact the claims department at Groupama. You may also do so by e-mail at contact-mastercover@groupama.co.uk or by telephone on 0870 600 2123. Office hours are 09:00 - 17:00 Monday to Friday
For AXA, if you wish to make a claim, or you wish to report an accident, please call 0870 900 0860. Please quote the insurer's scheme number of RG BDX 6161498 and your unique policy number.
Cover is arranged with Hiscox Insurance. Please notify your broker, Master Cover Insurance Services Ltd in the first instance of any new or potential claim to be made. You may contact us on 0208 4410300 (08:30 – 17:30) Monday – Friday, or by e-mail at contact-mastercover@groupama.co.uk
If you purchased Legal Expenses Cover as an extension to your Public Liabilty policy cover is provided by Composite Legal Expenses Limited. To access the Claim Line, please call 0871 423 5240 quoting the Policy Number and Policyholder’s name contained within your Policy Schedule.